Customer Service Officer LBS-007
Who You Are An individual with strong customer service and call handling experience, ideally from a repairs-related background within a local authority or housing association. What the job involves In this role, you will be responsible for handling calls related to leaks from neighboring properties, as well as damp and mould issues reported by residents. You will raise work orders to NEC (IWorld) and liaise with other council departments via phone, email, and Teams. Initially, this is an office…