OpenTrain AI

IT Support Specialist Expert

United States US Contract USD 166,400 - 166,400

The work You will turn practical IT support knowledge into evaluation data for AI systems. Your work will cover realistic troubleshooting situations and help assess whether AI responses are accurate, safe, and useful. Write IT support scenarios covering first contact, diagnosis, resolution, hardware, software, networking, and enterprise environments. Create reference answers that explain the reasoning behind each troubleshooting step. Evaluate AI-generated support responses for technical accura…

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