L2 Desktop Support Technician
What You’ll Do · Troubleshoot desktops, laptops, mobile devices, printers, and peripherals · Support Windows, Mac (lightly), and Apple iOS (iPhones/iPads) · Log and track issues in ServiceNow · Troubleshoot Zebra scanners and printers · Handle imaging (PXE/USB), installs, upgrades, and break-fix activities · Manage devices with Intune, Active Directory, VPN, and Zscaler firewall · Provide VIP/executive support and exceptional customer service What We’re Looking For · 5–7 years of IT support exp…