Service Desk Specialist

United States Carrboro, Orange County Remote USD 66,319 - 66,319

Key Responsibilities & Skills Incident Management Problem Management Service Desk Operations End-User Support Customer Relationship Management Technical Documentation Project Management IT Security Compliance Trend Analysis & Continuous Improvement Remote & Onsite Support Coordination Communication of Technical Information Knowledge Base Development Technical Skills Windows Desktop OS Microsoft Office Suite Citrix Virtual Apps Active Directory (AD) Management ServiceNow Ticketing System Network…

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