Eremtara Global Careers
HRS Talent Solutions

Service Request Intake Assistant

Australia Gold Coast, Gold Coast Region Full Time

Service Request Intake Assistant Customer Service / Request Intake / Remote Full-time Compensation: 62,400–65,520 per year A customer asks for help with a service, but the team needs a clear record before it can act. The Service Request Intake Assistant reads the initial message or online form, identifies the type of request, and records the details supplied. This is the beginning of a service process, not a position that promises a resolution or decides whether a request will be approved. Rece…

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