HRS Talent Solutions

Social Media Message Triage Assistant

Australia Coffs Harbour, Coffs Harbour Region Part Time

Social Media Message Triage Assistant Customer Service | Social Inbox Messages | Remote | Full-time or part-time | 30.25–32.00 per hour People ask questions through a company’s social media inbox as well as through email. This position helps sort those incoming messages, answer simple questions using approved information, and direct other requests to the team that can handle them. You are supporting an existing communication channel, not planning content, moderating public debate independently,…

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