Amazon

Technical Support

Canada Greater Vancouver, British Columbia Remote

We are looking for an experienced and driven Technical Support Manager to lead our support operations. In this role, you will oversee the technical support team, ensure high-quality customer service, and continuously improve support processes to enhance customer satisfaction. What You'll Do Lead, mentor, and support the technical support team. Oversee daily support operations and ensure timely issue resolution. Handle escalated technical issues and complex customer concerns. Develop and improve…

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